- We collect information related to your use of the Site.
- Such information is used to provide you the services on the Site.
1. Please Read the Entire Policy
Please read the entire policy and make sure you fully understand our practices before using our services. If you do not agree with our practices you must immediately leave the Site. If you have any questions after fully reading the policy, please contact us at: firstname.lastname@example.org.
2. Information We Collect
We collect two types of information from visitors. The first, unidentified and non-identifiable information (“Anonymous Information”) does not enable Cocoon to identify the visitor from whom it was collected. The Anonymous Information that Cocoon may collect consists of: (1) the date, time and length of your visit, including how much content you viewed (in the aggregate); (2) your Internet browser, operating system or Internet service provider; (3) what parts of the website or app you used and for how long; and (4) the referring site, advertisement or email linking to and from the Site. Cocoon may, from time to time, also collect information regarding your wireless device (if any). We may collect information about your wireless device and your wireless communications carrier. Cocoon may aggregate, use and share Anonymous Information with third parties for marketing and advertising purposes.
Our Site does not require any personal information to be accessed. However, you have the option to submit your information to apply to be a Cocoon member, which we use to screen new applicants and may use to send infrequent announcements about major updates. Your name, company name, email, address and phone number, is individually identifiable information, meaning information that can identify an individual or may, with reasonable efforts, lead to the identification of an individual (“PII”). PII may also be collected in creating a profile on the Site or App. If any Anonymous Information is linked to PII, it is treated as PII as long as the connection exists.
3. How is Information Collected?
Cocoon collects information about you only if we have a reason for such collection, such as to provide the services, email updates, or to improve our Site. Information is collected in four ways:
(b) Information you provide Cocoon. When you register for our services or apply to become a member, we collect the PII you provide to us. We also store all communications you have directly with us (such as emails) and with other users on the Site or App. When we send you emails, we may also track whether you open them to determine how to deliver more helpful emails and improve our services. Personal Information may be obtained from online transactions, transmitted as part of a form submission or in connection with other activities or services made available on the Site. To the full extent permitted by the law in your jurisdiction, you acknowledge that you provide your Personal Information at your own risk.
(c) Publicly Posted. If you post information on public areas of the Site (i.e. comments or blog), that information is visible to and may be collected, stored and used by anyone. By posting information, you agree that you have obtained all necessary consents to make such information public and that doing so will not violate any laws. If you remove information that you have made public through our services, copies may remain viewable in cached and archived pages of our services or if other users have copied or saved that information. We are not responsible for the actions of any third parties with whom you share Personal Information.
(d) Information obtained from outside sources. You can learn about these practices in Section 6 below.
4. Why is Information Collected?
We use the information we collect (both Anonymous Information and PII) to operate and improve our website, apps, and customer support. This may include correspondence from Cocoon regarding your application for membership, efforts to further develop and improve our services based on your input, to provide customer assistance and technical support, to create aggregated statistical data from Anonymous Information which Cocoon or its partners may use to provide or improve their respective services, and to enhance data and fraud security capabilities.
In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.
5. Where is Information Stored?
Cocoon uses industry standard technologies to safeguard your data (both Anonymous Data and PII) from unauthorized use and disclosure and to prohibit security breaches of the Site. Unfortunately, no website, computer system or online communication is completely secure. Cocoon cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Site is at your own risk.
Data will be maintained, processed and stored by Cocoon in the United States of America or other jurisdictions, as necessary, for proper delivery of the services or as required by law.
6. Cookies and Third-Party Providers
Most modern Internet browsers allow you to change your settings to prevent the storage of new cookies, receive warnings prior to their storage, or to delete cookies from your computer altogether. Please review your browser’s instructions for more information or visit http://www.cookiecentral.com/faq. Please be aware that if you choose to disable cookies, some portions of the Site may cease functioning properly.
Where permitted by local data laws, Cocoon may disclose or otherwise allow others to access your PII pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable law. If we have a good faith belief that the law requires disclosure, we may disclose your PII, with or without notice to you.
7. Changes to this policy
8. What Your Rights Are
We want to make sure you’re in control of how we use and keep your information. You can request copies of your personal information that we hold, and details of how we use it, at any time. If you think anything is inaccurate, then you can ask for it to be corrected or erased. You can request an electronic copy of your personal information to be sent to you, or another organization. You also have the right to stop us processing your personal information, and/or withdraw your agreement to us processing it based on ‘consent’, unless we have a legal justification for doing so.
9. Contacting Us
If you have any concerns or complaints as to how we have handled your personal information, please don’t hesitate to get in touch (you can find the details above) and we will endeavor to investigate.
Last modified: 10 September 2020